FAQ's

Q: Where can I get replacement parts?
A: Please email service@ginsey.com to address your product needs.

Q: If I have a question on my Ginsey Home Solutions product, who do I talk to?
A: We are here to help! Please email service@ginsey.com or call us at 800 257-7844.

Q: Where do I register my child’s product?
A: Click here Ginsey Product Registration to register your product.

Q: Kids: When should I start potty training? How can I make bath time safer?
A: Click on our ‘Tot Tips’ section for advice baby & toddler care Tot Tips.

Q: Toilet Seats: How often should they be replaced? What is the difference between a round and elongated seat?
A: Click on our ‘Bath Know How’ section to learn tips and hints for bath care Bath Know How.

Q: Bath Mats: How do you apply to a tub surface? Can I use on a textured tub?
A: Click on our Bath Know How section to learn tips and hints for bath care Bath Know How.

Q: Pets: How often should I bathe my dog?
A: Click on our ‘Pet Talk’ section for advice and tips on pet care Pet Talk.

Q: Where can I buy your products?
A: Many national retailers carry products from Ginsey Home Solutions, including Wal*Mart, Target, K-Mart, Bed, Bath & Beyond, Toys ‘R Us, Babies ‘R Us, The Container Store, Babies R Us, Toys R Us, Lowe’s and many other fine retailers.

Q: How can I sell products by Ginsey Home Solutions in my store?
A: Retailers, please email service@ginsey.com to learn more about becoming a partner.