Returns

Order Cancellation
After you have clicked “Place Order”, your order begins to process and you cannot make any online changes to your order. To change or cancel your order prior to shipment, you must email a Customer Service Representative. Please note that most orders process quickly and can enter the shipping process within minutes. If your order has already entered the shipping process, it cannot be changes.
 
Return Policy
Due to health and safety reasons, products purchased on Ginsey.com may not be returned unless the products arrived damaged or defective in their packages. All specifications, products and prices of products and services described or depicted on the Website are subject to change at any time without notice.
 
Please inspect all packages immediately upon receipt. If you receive a damaged or defective product, call Customer Service within 10 days of receipt at (800) 257-7844 for assistance with a replacement.
 
Please inspect all packages immediately upon receipt. If you receive a damaged or defective product, call Customer Service at (800) 257-7844 for assistance with a replacement.